All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
We may choose to cancel an order if there are issues with the product during packaging and shipping. If this occurs, a similar product will be offered prior to shipping. If this is declined, the full payment amount will be refunded to your payment method.
Your satisfaction is our #1 priority. Therefore, you can request a no questions refund or reshipment for ordered products if:
1302 Waugh Drive, Suite 366
We do not issue the refund if: